Our senior EMS billing staff has over 50 years of combined experience in EMS billing services. A key component of EMS Billing Solutions success is due to the expertise we have in billing for your services. Our extensive experience in ambulance billing, as well as overall ambulance operations gives us a unique ability to offer the absolute best in ambulance service billing.

Gaylene Garcia-Kabel

Gaylene has over 27 years in EMS and extensive experience in all aspects of patient billing including Medicare, Medicaid, commercial insurance, and municipal and hospital contracts. Her expertise is founded on her employment with multiple EMS agencies. This brings great diversity in her ability to enhance various billing processes and find unique solutions for issues that may arise. Her passion is her family first and then EMS Billing. She wasraised on EMS billing and now has the opportunity to do what she has become an expert in and what sheloves. During Gaylene's EMS career, she was also an EMT-Basic, part-time dispatcher and member of Reed Ambulances Underwater Rescue and Recovery Dive Team. This unique experience provides her with an insight and understanding of EMS that most other billing services lack.

"My words to live by have always been "Don't wait for your ship to come in, swim out to it."When presented with the opportunity to purchase the EMS Billing Service and continue doing what I love and have been doing my whole career, I SWAM! I am honored by the trust and confidence that the departments we serve have placed in us. I have surrounded myself with a motivated, professional, compassionate staff in order to be successful. In other words, we are the best of the best."
Deb "Red" Schiferl
Account Manager
Deb has been in the EMS industry for 13 years. She spent eight years at ZOLL Data Systems learning about the industry and using her customer-service background in their support department where she managed several strategic accounts. Deb joined Pridemark in July of 2007 as an account manager. Her transition to EMS Billing Solutions allows her the chance to utilize her skills in IT and customer service as well as client relations.

"I'm a good ol' country girl. I was raised to work hard and do the best job you can. That is something I have found in EMS Billing. It gives me the opportunity to work hard and make a difference. The bonus is working with people I enjoy, and doing the work I enjoy."
Deb Moulton
Account Manager
Deb has worked in customer service for over 25 years. She has managed accounts receivable, refinancing, and customer-service departments in Colorado, Arizona, and Nebraska. She came to EMS and Pridemark in 2005 when she joined the insurance follow-up department. Deb Moulton became the supervisor of Medicare/Medicaid, private pay and cash posting. EMS Billing Solutions was fortunate in her decision to continue on with our new company. She believes in providing the best in customer service to our clients as well as the patients we serve.
"My father taught me from a young age that "For success, attitude is equally as important as ability." I have a passion for customer service and I believe in the service that I offer patients and clients alike. Our group has incredible ability, skills and training in all areas of EMS billing. We are diverse in personality but one in our attitude, working to get the job done right."

Bettie Jimenez
Account Manager
Bettie has worked in medical billing over the past 13 years. She has supervised a medical billing staff and is well versed in Medicare, Medicaid and Commercial Insurance. During her time with Pridemark she has become knowledgeable about the very specific intricacies of transportation billing. EMS Billing Solutions is the perfect place for her to continue making a difference withmedicalbilling.

"I always loved the quote, Team means Together Everyone Achieves More, by an unknown author. That describes perfectly how this team of billing experts work together, and works with our EMS agencies. We are quite a team!"

Jacki Dale
Account Manager
Jacki has over 6 years doing third party collections, and also worked with Mutual of Omaha insurance processing HMO, POS and PPO claims. She began working for Pridemark Paramedics in October of 2006. She has since become well balanced in her knowledge of prebilling, insurance, Medicare and Medicaid billing. She is an integral part of EMS Billing Solutions. Jacki will tell you that her business philosophy is from the legendary Vince Lombardi "Perfection is not attainable, but if we chase perfection, we can catch excellence". However, Jacki is also our resident "Rock and Roll, Wild Child" and says her favorite quote for life is "For those about to rock, we salute you!" by the legendary AC/DC.