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Pridemark Paramedic Service was the parent company and after its partnership with Rural Metro Corporation, the EMS Billing Service was purchased by the Director of Patient Accounts, Gaylene Garcia-Kabel. Gaylene has been involved in EMS billing since 1981. She has worked for small, large, local and national companies. She was the Director of Patient Accounts with Pridemark for the last three years. She continues to operate on the same principles the company was originally founded on which are Honesty, Accountability and Judgment.